The following modules will create restore files that contain a before image of the data that was updated. Restore files can be used to reverse changes made if needed.
- MassEffect - Update/Upsert modes ONLY
- Optional, but the option is checked by default
Note: NO restore files are created when using MassEffect to delete records. Deleted records will be in the Salesforce recycle bin and will need to be undeleted directly from there in order to restore the records.
- MassImpact
- Reassign Ownership
- PowerGrid
All restore files are saved locally on the users PC in the Documents/DemandToolsData/Restore directory. To verify or change the restore file directory location, select the File Paths tab in the DemandTools Options menu. More information on the File Paths tab can be found HERE.
The DemandTools options menu has a setting for Default Restore/IdSave File Extension, options include xls, xlsx, csv or accdb. By default, restore files are created for all the "Applicable" modules noted above.
Note: Because of the unique way PowerGrid stores changes, restore files will always be csv files regardless of the Default Restore File Extension in DemandTools Options.
Note: NO restore files are created for the Single Table Dedupe and Lead Conversion Modules.
When the need arises to process a restore file, in order to take the data back to the original state prior to the changes made, it will need to be processed through MassEffect. When processing a restore file it is important to remember that the ID in the restore file is the key to getting the information back to the correct location. It is also important to remember that if your restore file data includes blank fields that the "Process Blanks" check box is selected. MassEffect will need to be in "Update" mode for this reversal of data.
