Troubleshooting DemandTools V
DemandTools - Java Certificate Error Upon Login
Situation User receives "Unable to find valid certification path" error when logging in to DemandTools: Explanation This error is thrown when DemandTools has an issue accessing the local Java Certificate needed to communicate with your Salesforce ...
Cross Field Matching
How can I match values in the email address field to values in alternate/other email address fields in my CRM? DemandTools now supports cross-field matching in the Dedupe module. Cross-field matching enables you to find matching values across u...
Accessing Log Files
Accessing Log Files To access log files in the DemandTools V Release, go to Help – Troubleshooting – App LogsFrom here, you have the following options: View Current Log File (Today's log file) Download Logs Open Logs Folder* *Logs are stored o...