Troubleshooting DemandTools V
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DemandTools - Java Certificate Error Upon Login
Situation: User receives "Unable to find valid certification path" error when logging in to DemandTools:Explanation: This error is thrown when DemandTools has an issue accessing the local Java Certificate needed to communicate with your Salesforce...
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Cross Field Matching
How can I match values in the email address field to values in alternate/other email address fields in my CRM? DemandTools now supports cross-field matching in the Dedupe module. Cross-field matching enables you to find matching values across u...
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Accessing Log Files
Accessing Log Files To access log files in the DemandTools V Release, go to Help – Troubleshooting – App LogsFrom here, you have the following options: View Current Log File (Today's log file) Download Logs Open Logs Folder* *Logs are stored o...
