PeopleImport Troubleshooting
-
PeopleImport Login Error: LOGIN_MUST_USE_SECURITY_TOKEN
QUESTION: I keep getting the following error when trying to login to PeopleImport: Login Error: LOGIN_MUST_USE_SECURITY_TOKEN I am not sure what I am doing wrong, can you help? ANSWER: A Security Token is required to access Salesforce via th...
-
PeopleImport Login Error: The Remote Server Returned an Error or Authorization Error
QUESTION: What does a remote server error upon login indicate? ANSWER: If an error message appears upon login and refers to a remote server, e.g. "The remote server returned an error: (407) Proxy Authentication Required", "Authorization Error," o...
-
Login Error: INVALID_LOGIN: Invalid username, password, security token or user locked out
QUESTION: I keep getting the following error when trying to login to PeopleImport: "INVALID_LOGIN: Invalid username, password, security token or user locked out" I am not sure what I am doing wrong, can you help? ANSWER: The problem is, in fact...
-
PeopleImport Login Error: INVALID_OPERATION_WITH_EXPIRED_PASSWORD
QUESTION: I am trying to login to PeopleImport but am getting the following error: INVALID_OPERATION_WITH_EXPIRED_PASSWORD: The users password has expired, you must call SetPassword before attempting any other API operations. How do I resolve? AN...
-
PeopleImport Immediately Shuts Down After Launching or Logging In
QUESTION: I am trying to launch PeopleImport and as soon as I click the icon it gives a message that it has stopped working and shuts down. How can I resolve? ANSWER: 1. If the login screen did not appear and this is a FRESH install (never got t...
-
PeopleImport Today Web Page Error
QUESTION: I keep getting an error that "the web page cannot be displayed" after login or when I try to access the PeopleImport Today page. *The Today page is the first page shown after a successful login. ANSWER: The following website needs to b...
-
Campaign not showing in drop down list
QUESTION: I want to add Leads/Contacts to an existing Campaign in PeopleImport, but I do not see the one I want in the list. How do I add it to the list? ANSWER: The drop down list only shows Campaigns that are marked as active in Salesforce. I...
-
Too Many Script Statements Error
QUESTION: I am getting the following error when attempting to process a file in PeopleImport. How can I resolve? 2011-07-28T10:48:22-04:00,,"",,Insert,,,,," Message: MyLeadTrigger: System.LimitException: Too many script statements: 200001 Status...
-
REQUEST_LIMIT_EXCEEDED Message and Salesforce API Calls
QUESTION: I am getting the error REQUEST_LIMIT_EXCEEDED, what does this mean and how can I resolve? ANSWER: The "REQUEST_LIMIT_EXCEEDED" error message means you have exceeded the Salesforce API calls allotted to your organization in a 24 hr period...
-
Endpoint Mismatch Notification When Accessing a Sandbox with PeopleImport
QUESTION: When adding a a custom endpoint to my proxy settings to access a sandbox, I receive notification: The current endpoint API version is not the same as PeopleImport was compiled with To ensure compatibility your endpoint should end in: xx....
-
Too Many DML Rows/Statements Error
QUESTION: I am getting the following error when attempting to process in PeopleImport. How can I resolve? 2011-07-20T06:06:26-04:00,,"",,Update,,,,," Message: MyLeadTrigger: System.LimitException: Too many DML rows: 10001 Status code: 13" A...
-
Problems loading csv and xlsx files in 32 bit PeopleImport 2.10
QUESTION: I am running 32 bit PeopleImport 2.10, and I am having problems reading .csv and .xlsx files: csv files result in the error: The 'Microsoft.ACE.OLEDB.12.0' provider is not registered on the local machine xlsx files result in the error "...
-
Too Many Future Calls Error
QUESTION: I am getting the following error when attempting to process a file in PeopleImport. How can I resolve? 2011-09-20T06:22:11-04:00,,"",,Insert,,,,," Message: MyLeadTrigger: System.LimitException: Too many future calls: 11 Status code: 13...
-
"Invalid URI: The hostname could not be parsed" error running Parallels
QUESTION: I am getting the following error when attempting to login: "Invalid URI: The hostname could not be parsed" How can I resolve this error? ANSWER: When using Parallels on a MAC this error will occur when attempting to login to PeopleIm...
-
Error accessing data. Check Inner Exception
QUESTION: What causes this error when finding matches or trying to process results in PeopleImport? Error accessing data. Error: An exception occurred during the operation, making the result invalid. Check InnerException for exception details. AN...