Billing and Account Management
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I forgot my Everest password. How do I reset it?
You can reset your password with the following steps: Go to the Everest sign in screen. Select the Forgot Password? link. Enter your email address and select Send Password Reset Email. You will receive an email with instructions.
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How do I change my Everest password?
You can change your Everest password with the following steps: Sign in to Everest. Use the navigation menu at left to go to My Everest, then Account Settings. You should see the My Profile screen. Enter your new password in the New Password and ...
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How do I implement Single Sign On / SAML (Security Assertion Markup Language) access for Everest?
Users with administrator access can access Single Sign On settings. To implement Single Sign On / SAML (Security Assertion Markup Language) access for Everest: Sign in to Everest. Use the navigation menu at left to go to My Everest, then Accoun...
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Can I allow multiple users to access my Everest account?
Yes. Account Owners and Administrators can add and remove additional users. To add multiple users or aliases to your account: Sign in to Everest. Use the navigation menu at left to go to My Everest, then Account Settings. Select Manage Teammates....
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How do I set up a child account in Everest?
Users with administrator access can set up and edit child accounts in Everest. To set up a child account: Sign in to Everest. Use the navigation menu at left to go to My Everest, then Account Settings. Select Child Accounts in the Accoun...
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How do I edit a child account in Everest?
To edit or remove a child account: Sign in to Everest. Use the navigation menu at left to go to My Everest, then Account Settings. Select Child Accounts in the Account Settings menu. Find the row for the account you wish to change and select ...
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How long does it take for data to populate in the Everest API?
Our API is real-time, and all data retrieved from the API is the same as what is currently available in the application at the time of request.
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How do I view my Everest subscription and credit activity?
At any time, you can see a snapshot of your current plan, credit usage, and credit activity (additions and expirations) by going to Subscription in your Account Settings. Note: If you have child accounts set up on your subscription, credit activit...
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Usage definitions in Everest
For many features in Everest, your plan grants you a usage allotment per active credit period, such as a certain number of design tests or inbox tests per year. The usage definitions for each feature below include what does and does not count as u...
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What reports are offered in Everest?
Everest offers reporting capabilities for usage, subscriptions and credits, and login history to all users. Reports can be downloaded in .csv format. If you have child accounts set up on your subscription, history for all child accounts is inclu...
