Orange (formerly France Telecom S.A.) is a global telecommunications company headquartered in Paris, France. With about 43% market share, Orange is the most widely used broadband provider in France. Its reach extends internationally, since close to 44% of its customers are located outside of France. In France, Orange has 13 million active email accounts.
Infrastructure
|
Region |
Europe, Middle East and Africa (EMEA): France |
|
Domains |
Orange.fr; wanadoo.fr |
|
Connection/throughput |
Senders should open no more than three simultaneous connections, but Validity Certification senders can open ten. Senders must respect their resources or throttling will occur. There is no connection limit per hour for senders participating in Validity Certification. All non-certified senders have a limit of 5000 connections per hour for each IP address. Validity recommends 100 messages per connection. |
|
Feedback loop (FBL) application |
Orange uses an FBL operated by Signal Spam. Senders participating in Validity Certification receive Signal Spam FBL data in the Daily Performance Report and within the Certification user interface. |
|
Postmaster site |
No Postmaster site |
Validity partnership with Orange
In partnership with Validity, Orange uses Validity Certification for preferential treatment, including increased connections and spam filter tolerance.
Orange delivery mediation
Orange has a public escalation process to investigate delivery problems and remove blocks. Prior to escalating your delivery problem, ensure you are following their best practice guidelines and have made an effort to identify and fix the cause of your delivery issue.
- Write to abuse@orange.fr describing exactly what delivery issues you are experiencing. Be sure to provide as much detail as possible including your company name, domains, IP addresses, subject lines and error codes and timestamps.
Validity guidance
Validity understands Orange well and may have data to diagnose deliverability issues.
