DemandTools enables you to add a custom value to certain picklists as a free text entry.
- Import: During field mapping, you can update Salesforce records with a custom constant instead of the value in the source file.
- Modify: You can update a field with a custom specified value.
Once a set of picklist values is set in Salesforce, standard Salesforce users can’t use the Salesforce UI to add values. You can, however, use DemandTools to add these values.
- To modify a picklist, Restrict picklist to the values defined in the value set must be unchecked in Salesforce. If you are unsure whether a picklist is restricted, check with your Salesforce administrator.
Depending on your Salesforce org configuration, your custom value may be inactive for other users by default. Your Salesforce administrator can find this value in Salesforce field settings under Inactive values. If your admin activates your custom value, it will appear in the picklist for all users for future selection.
