DemandTools supports non-English character sets such as double-byte and Cyrillic for Russian, Greek, Japanese, and Chinese languages.
- Make sure you use the right mapping type when looking for duplicates.
- Avoid selecting the fuzzy and alpha-clean options, as these options ignore all double-byte characters.
- Avoid special mapping types for Street Address and Phone matches, such as Relaxed Address Match and Relaxed NA Phone Match.
- Exact mapping type is generally the best option to use. Cleaned Account Name option can be used for Company or Account Names, but it won't be very effective unless the suffix, prefix, and replace lists have been updated to include double-byte characters.