Apple, a U.S.-based mailbox provider (MBP), offers a free email service called iCloud Mail. iCloud Mail was announced in 2011, and replaced MobileMe accounts through conversion. This article provides an overview of iCloud's infrastructure, filtering technology, authentication, and mediation details.
Infrastructure
|
Region |
North America; U.S. |
|
Domains |
mac.com, iCloud.com, me.com, mobile.me |
|
Connection/throughput |
Suggested MTA Settings:
|
|
Feedback loop (FBL) application |
iCloud Mail does not offer a feedback loop. |
|
Postmaster site |
Postmaster |
Apple delivery mediation
For public escalation of issues, send an email to icloudadmin@apple.com with the following information:
- Company name
- Email domain
- The IP addresses of the affected mail servers
- The SMTP errors from iCloud mail servers
- A detailed description of the issue, including when it started
