QUESTION:
How do I insert System Fields in MassEffect?
ANSWER:
If you need to insert system fields (i.e. Create Date, Created By etc.) into your SF database through the API (i.e. DemandTools), there is a feature available directly through SF for "Modifiable System fields". This is only available when you are creating new records and cannot be used when updating existing records.
This feature must be enabled by Salesforce. To have this feature enabled submit a case with Salesforce.com Support:
- Create a SF case with a subject of "Modifiable System Fields Request"
- In the body of the message specify:
- The justification for this request. Include as MUCH DETAIL as possible. (i.e. migrating from a legacy system and wanting to keep the integrity of the original data).
- The request must be made by a user with the System Administrator profile on the Account.
All requests for are evaluated individually and implementation of the request is not guaranteed.