QUESTION:
Why am I getting a DupeBlocker Error: System.NullPointerException
ANSWER:
If you are receiving the following error:
DupeBlocker has encountered an error. Please contact your Salesforce administrator with the following information:
*** Trigger: Lead after insert
*** isMerge value: false
*** Trigger.new size: 1
*** Trigger.old size: 0
*** Exception Type: System.NullPointerException
*** Exception Cause: null
*** Exception Message: Attempt to de-reference a null object
If you have any questions, please contact your Salesforce administrator or contact CRMfusion directly at support@crmfusion.com.
This error is being generated because you have created a custom scenario before completing all the installation/initial
configurations steps.
We believe the 2 steps that were missed were:
1. Not updating the Remote Site Settings, per the installation process.
2. Not clicking on the DupeBlocker Settings Tab to load the default settings, per the Initial Configuration of DupeBlocker.
