QUESTION:
We have a significant number of Leads that are a generated via Salesforce Web to Lead, and many are duplicates. Can DupeBlocker be used to detect these duplicates as they are being added to Salesforce?
ANSWER:
Yes. You can also set up scenarios to auto-merge duplicate Leads or auto-convert Leads to matching Contacts or Accounts, if desired. If Scenarios are configured to typically block the insert of a duplicate Lead (e.g. entered by a user directly via the Salesforce User Interface), special handling of Web to Lead inserts has been built in to DupeBlocker to override the block and always create a Warning instead.
More information working with Web to Lead inserts can be found HERE.
