Why is GridBuddy Connect showing me a "Please Authenticate Connection" popup?

Issue: 

I see an authentication popup whenever I try to load a grid in gridbuddyconnect.com or in Salesforce. 

Solution: 

There are four possible reasons for seeing an authentication popup. 

1. Confirm that you have set up a “Default” record in GridBuddy Connect Settings. This creates the connection from the GridBuddy Connect managed package in Salesforce to your GridBuddy Connect org.

   1. Click on the “GridBuddyConnectSettings” tab

   2. Create a new record where the Name = “Default”

   3. Paste the org ID copied from your GridBuddy Connect org (Organization > Connections) 

2. If you changed your password in Salesforce, enter your username and new password into the authentication popup. That will give GridBuddy Connect your new information and the popup should disappear.

3. If the person who set up your Connection has changed their password, they will need to update it in GridBuddy Connect under Organization > Connections. This should make the popup disappear.

4. If your Admin or Standard user used OAuth to authenticate this org (recommended), all users will see the OAuth authentication prompt whenever their Salesforce session is timed out for that org.