Starting in Version 2.2, PeopleImport offers a 64bit and 32bit version. Not only will PeopleImport run on a 64bit PC, it can utilize up to 32GB of RAM for faster downloads, building of the results grid, and greatly minimizes "System Out of Memory" exceptions.
Recommendations for Running the 64bit Version
- Minimum 8GB of RAM
- More RAM is recommended for users with millions of records up to a maximum of 32GB
- 64bit Microsoft Office (2010 or higher) is HIGHLY RECOMMENDED with the 64bit version for full support of all file types
- Office 2007 or lower available as 32bit ONLY
- csv and accdb CANNOT be read with the 32bit version of Office, unless running 32bit Office 2013 with the 64bit drivers manually installed (see "Note" below)
- Most other functions will work, but 64bit Office is HIGHLY recommended for full compatibility
- mdb files NOT supported, only accdb files
Note: The 64bit Version will support csv and accdb with 32bit Office 2013 as long as the 64bit Microsoft Access Drivers are manually installed. Office 2010 WILL NOT allow installing 64bit drivers with 32bit Office, but 32bit Office 2013 DOES allow the 64bit drivers to be installed. The 64bit Access Database Engine drivers can be downloaded here. When you click "Download" select "AccessDatabaseEngine_x64.exe" to install the 64 bit drivers. Users will get the error "The 'Microsoft.ACE.OLEDB.12.0' provider is not registered on the local machine" if the 64bit drivers are not installed.
A 32bit version is also available for users running on a 64bit PC that still want/need the 32bit version due to not being able to upgrade to 64bit Office and/or smaller Salesforce orgs that do not need the extra RAM/processing power to complete their requests.
Not sure if you are running 32bit or 64bit Microsoft Office? Here are 2 ways to check:
1. Using the "About" information:
Office 2010: Open any Office document/program (i.e. excel, word, outlook) -> Click File -> Help. There will be an About section on the right and there it will indicate 32bit or 64bit after the Version #.
Office 2013: Open any Office document/program (i.e. excel, word, outlook) -> Click File -> Account. There will be an "? About {program}" button on the right. Click the button and there it will indicate 32bit or 64bit after the Version #.
2. Using Task Manager
Open any Office document/program (i.e. excel, word, outlook) click Ctrl -> Alt -> Delete to bring up Task Manager. Click on the processes tab and check to see if (32 bit) (for Windows 8), or *32 (for Windows 7) is noted to the right of the application name.Version Matrix
Please use the following matrix to determine which version to install based on the OS version type (32bit or 64bit) as well as the version of Microsoft Office running on the PC.
Notes:
1. 32bit versions CANNOT be upgraded to the 64bit version
2. Users installing the 64bit version with 64bit Office (full support)may want to uninstall the 32bit version once they have successfully installed the 64bit version, otherwise both will be installed on the PC.
3. The 32bit version installs in the Program File(x86)\PeopleImport folder and the 64bit version installs in the Program Files\PeopleImport64Bit folder.
4. Users can upgrade (no uninstall required) from a previous 32bit version to the new 32bit version, and 64bit users will be able to upgrade to later 64bit versions (i.e. future releases).
